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Manage Sports Facilities

Centrally manage courts/fields, memberships, schedule lessons/practices, and host events all in one place

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Everything you need to run your facility

Centralize Facility Operations

Consolidate resource scheduling to keep your facility

running at full-capacity.

  • Manage day-to-day rentals
  • Host tournaments, camps, leagues, clinics
  • Reserve lessons, practice sessions
  • Assign instructors, officials, coaches
  • Schedule staff and operations personnel
  • Centralize services across multiple locations

Register visitors and check-in members

Manage memberships, collect dues, visitor fees, waivers, forms, and communication.

  • Visitor/Member registration and dues
  • Dues collection and automated billing
  • Member communications, payment reminders
  • Offer multi-family member discounts
  • Upsell merchandise
  • Online booking portal, clients can view availability

Online scheduling

Schedule open play, reserve practice time, schedule lessons,

clinics and other events.

  • Dynamic scheduling with conflict checker
  • Handles schedule requests
  • Easy drag n’ drop scheduling changes
  • Assign specific resources and staff to sessions
  • Calendar management – all activities
  • Automate reminders and schedule updates
  • Enable customers to join waitlists for preferred time slots
  • Notify staff and clients of schedule changes

Communicate by email or text - Post updates

Send messages immediately to coaches, managers,

players and parents – pinpoint audience targets.

  • Message by text or email
  • Maintain clear communication with all members
  • Market memberships
  • Drag ‘n drop email builder
  • Automate updates and session reminders
  • Delivers the right message to the right people

Secure online payments

Streamline membership fees and require service payment at time of booking.

  • Collect member dues or event registration fees
  • Sell tiered membership plans or bulk packaging
  • Set up auto-renewal or recurring payments for members
  • Accept credit/debit cards, bank transfer
  • Flexible payment options: credit card, eCheck, pay later
  • Offer discount codes and multi-family discounts
  • Control processing fees

Run Leagues, Camps, Showcases and Tryouts

Playbook365 is built with specific features to manage any event type. Run all your events in one platform,
including leagues, camps, showcases and tryouts.

  • Team registration
  • Leagues
  • Tournaments
  • Individual registration
  • Leagues
  • Camps
  • Showcases
  • Banquets
  • Draft players to league teams
  • Allow coaches to score games
  • Allow coaches to schedule games
  • Plus, all our club management tools

Frequently Asked Questions


Have more questions?

Contact us to see how Playbook365 can help transform your business!

  • What types of sports facilities use Playbook365?

    Sports facilities, training facilities, sports complexes, facilities that sell lessons, run clubs, leagues or tournaments can all benefit from Playbook365’s Facility Management software. From scheduling and registration to payment processing, event management, memberships, rentals, and more, Playbook365 has all the tools you need to manage every aspect of your sports business.

  • Can Playbook365 help with scheduling resources, staff and rentals?

    You bet! Playbook365 offers dynamic scheduling features that consolidate resources, rentals and staff scheduling into one interface. Combining scheduling gives you a single view of everything and everyone, ensuring your facility is staffed appropriately. Coaches, trainers, and officials can easily see at a glance where they need to be. 


    Key features of our scheduling include conflict checkers, schedule request options, drag-and-drop editing, and automated notifications to participants and staff. Editing is easy, you can quickly move sessions to different times, days, or locations, and once changes are saved, automated notifications are sent to affected participants and staff.


  • How does Playbook365 support facility memberships?

    Playbook365 simplifies membership management with flexible pricing models, customizable payment plans, automated billing, payment reminders, recurring payments, and auto-renewals. Facilities can customize offers such as family discounts, bulk packages, or resident discounts. Members have a logged in experience where they can view their account, manage their profiles and share achievements through the platform.

  • Can my customers schedule and pay for sessions online?

    Absolutely! Playbook365 offers easy online booking capabilities, allowing members or visitors to manage their schedules and book sessions, lessons, or equipment rentals seamlessly - they can also pay at time of booking. This reduces bottlenecks at check-in, providing a smooth arrival experience.

  • Can resources be split into multiple sessions, or reserved for multiple purposes?

    Sure! Playbook365's resource allocation capabilities optimize the use of courts, fields, equipment rentals, and training spaces. Resources can be divided into multiple training sessions that your customers can view and book online. Also, courts, fields, and training areas can be reserved for multiple purposes to meet market demands. When resources are fully booked, customers can join waitlists and receive notifications when availability opens up.


    Additionally, Playbook365 also supports facilities that operate out of multiple locations. When sessions at your main facility are full, Playbook365 will display available sessions at other locations, providing members with more options and helping you increase bookings.


  • How does Playbook365 support club management?

    Playbook365 handles club memberships and all aspects of club activities. It gathers registration details, rosters, waivers, and eligibility info, and offers features for running tryouts, drafting  or inviting players to join teams, and managing club practices and tournaments. 


    Playbook365 allows for delegating club management to staff or third-party organizers. The software also keeps club finances separate from facility operations for accurate accounting.

  • Can Playbook365 manage customer and staff communications?

    100%! Playbook365 centralizes communications and provides detailed segmentation to ensure the right message reaches the right audience, such as customers, parents, staff, and coaches. You can further refine targeting by sport, division, or skill level to create tailored marketing campaigns for specific customer segments.


    This segmentation simplifies the process of sending out communications quickly, whether by email or text, depending on the message's nature. Additionally, session reminders and other notifications can be automated to help prevent no-shows.


  • How does onboarding work with Playbook365?

    With Playbook365, you can be up and running quickly, with support customized to your needs every step of the way. Our support team is available 7 days a week, with an average response time of under 4 minutes. 


    During the initial onboarding, our team meets with your admins and staff for a personalized training session to understand your specific needs. We'll guide you through the setup process, configure global settings, and help you build out your memberships, services, and assets.


    By the end of this session, you'll have everything you need to start inputting your facility's details, availability, and resource allocation. Our support team remains available to assist with any set-up questions and ensure everything is tailored to your requirements. If needed, we will schedule a second training session to focus on any additional areas you might need help with.


Ready to simplify facility operations?

Features to run your facility with ease

Drag n' Drop

Scheduling

Intuitive tools to organize sessions based on staff, facility and equipment availability.

Real-Time
Booking

Prevent double-booking with checks for overlapping resources and staff commitments.

Reporting
Tools

Generate detailed usage and availability reports for staff, resources and equipment.

Customize

Packages

Tailor memberships with permissions and exclusive access to premium services.

Email and Text
Communications

Send customers and staff updates or reminders.
Promote your services.

Athlete
Profiles

Members have their own profiles to display their achievements.

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