Privacy Policy
Last updated: May 24, 2023
This Playbook365 Privacy Policy (“Privacy Policy”) discloses the practices of Playbook 365, LLC. (“Playbook365,” “we,” “our,” or “us”) concerning the information we obtain by and through your access to and/or use of: (a) the Playbook365 platform (“Platform”); (b) the website located at https://playbook365.com (the “Site”); (c) the Playbook365 mobile application (the “App”); (d) the content, functionality, and services offered by or through the Platform or the Site (collectively, the “Content”); and (e) any of our other services or products. The Platform, Site, App, Content, and any of our other services and products are collectively referred to herein as the “Services.”
Playbook365 is committed to respecting your privacy and recognizing your need for appropriate protection and management of personally identifiable information that you share with us. The purpose of this Privacy Policy is to explain: (i) the types of information Playbook365 obtains about visitors to our Site, users of our App, and users of our other Services; (ii) how the information is obtained; (iii) how it is used; (iv) the choices you have regarding our use of; and (iv) your ability to review and correct, the information. Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, you do not have permission to access and/or use the Services. By using the Services, you are accepting and consenting to the use of your information as described in this Privacy Policy.
Users with disabilities who wish to access this Privacy Policy in an alternative format can contact us by emailing us at: [email protected]; calling us at: (405) 247-0713; or sending us U.S. mail to: Playbook 365, LLC., 4305 Katie Ridge Dr., Moore, OK 73160.
The Playbook365 Platform may be used and accessed by sports organizers who use the Playbook365 sports management software to interact with sports registrants and/or by the sports registrants themselves. The term “sports registrants” refers to member account holders who are either: (A) sports registrants over sixteen (16) years of age; or (B) the parents or legal guardians of youth sports registrants under sixteen (16) years of age. As such, certain features of the Services may be offered to users directly by Playbook365, or through one or more third party league organizers who offer a white-label or private-label version of the Services to their respective sports registrants.
This Privacy Policy describes how Playbook365 collects, manages, and uses information collected through the Services, but your use of and access to the Services may also be governed by additional policies or agreements entered into directly between sports registrants and organizers. Playbook365 is not responsible for the practices of third parties that Playbook365 does not own or control or individuals that Playbook365 does not employ or manage. However, sports organizers agree to provide their respective sports registrants with at least the same level of protection as that provided to users by Playbook365 by and through this Privacy Policy. If you have any questions about whether any third party sports organizer policies or agreements apply to your use of the Site, App, and/or Services, please contact the applicable sports organizer.
Your California Privacy Rights
Shine the Light. If you are a resident of the State of California and would like to learn how your “personal information” (as defined in the Shine the Light Law, Cal. Civ. Code § 1798.83) is shared with third parties, what categories of personal information that we have shared with third parties in the preceding year, as well as the names and addresses of those third parties, email us at: [email protected]; call us at: (405) 247-0713; or send us U.S. mail to: Playbook 365, LLC., 4305 Katie Ridge Dr., Moore, OK 73160. Further, if you are a resident of the State of California and would like to opt-out from the disclosure of your personal information to any third party for marketing purposes, please email us at: [email protected]; call us at: (405) 247-0713; or send us U.S. mail to: Playbook 365, LLC., 4305 Katie Ridge Dr., Moore, OK 73160.
California Consumer Privacy Act of 2018 (“CCPA”). In addition to the foregoing, if you are a resident of the State of California, certain other privacy-related rights may apply to you in accordance with the CCPA, including the right to opt-out of our sale of your personal information, as well as the right to know what personal information about you we have collected, whether your personal information was shared with third-parties in the preceding year and, if so, what categories of personal information were shared, as well as the categories of third parties with whom we shared that personal information. Please see our “Privacy Provisions for California Residents” below for a more complete description of your rights under the CCPA as a California resident.
Your Nevada Privacy Rights
If you are a resident of the State of Nevada and would like to opt-out from the sale of your personal information to any third party data broker, please email us at: [email protected]; call us at: (405) 247-0713; or send us U.S. mail to: Playbook 365, LLC., 4305 Katie Ridge Dr., Moore, OK 73160.
1. WHAT INFORMATION WE COLLECT
Please see our Privacy Provisions for California Residents below for additional details regarding the categories of personal information collected.
We collect personally identifiable information only when you provide it to us. If you do not wish for your personally identifiable information to be used or collected, please do not submit it to us. Do not submit personally identifiable information about others (for example, sports registrants) without their permission. Whether or not you choose to provide personal information is completely your own choice. But if you choose not to provide the information we request, you may be unable to use certain features of the Services. We collect several types of information from and about users of the Services, some of which is personally identifiable and some of which is non-identifying or aggregated, including information:
We collect this information (i) directly from you when you provide it to us, (ii) automatically as you use the Services (which information may include usage details, Internet Protocol (IP) addresses and information collected through cookies and other tracking technologies); and (iii) from third parties (such as our business partners).
In connection with certain aspects of the Services, we may request, collect and/or display some of the following types of information from/about our registered users:
You also may provide information to be published or displayed on public areas of the Services, to be transmitted to other users of the Services or to be transmitted to third parties (collectively, “User Data”). User Data that is posted on and/or transmitted by and/or through the services is done at your own risk. Although we limit access to certain information, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Services. Therefore, we cannot and do not guarantee that User Data will not be viewed by unauthorized persons.
Behavioral Tracking: Playbook365 does not place cookies or other tracking technology on the Site or in the App that tracks user activities after they leave the Site and/or exit the App, as applicable. Therefore, the Site and App do not respond to Do Not Track (DNT) signals.
However, event operators may use behavioral tracking, and some of their sites may employ Google Analytics and Google Ads scripts. Playbook365 does not operate event operators’ websites. To learn more about how event operators may employ cookies, you should review the privacy policies found on their sites.
2. HOW WE USE INFORMATION ABOUT YOU
Please see our Privacy Provisions for California Residents below for details regarding our use of personal information.
Generally speaking, we use the information from and about you to: (a) provide you with the features and functions of the Site, App and/or the Services; (b) communicate with you regarding our Services and/or events, and Playbook365 and/or third party products, services, opportunities or promotions that may be of interest to you; (c) provide users with superior service and with information, opportunities and features targeted to your organization; (d) provide all visitors with a smooth, efficient, and personalized experience while using our Site, App and/or Services.
By submitting your personal information by and through the Services, you agree that such act constitutes an inquiry and/or application for purposes of the Amended Telemarketing Sales Rule (16 CFR §310 et seq.), as amended from time to time (the “Rule”) and applicable state do-not-call regulations. As such, notwithstanding that your telephone number may be listed on the Federal Trade Commission’s Do-Not-Call List, and/or on applicable state do-not-call lists, we retain the right to contact you via telemarketing in accordance with the Rule and applicable state do-not-call regulations.
Where you provide “prior express consent” within the meaning of the Telephone Consumer Protection Act (47 USC § 227), and its implementing regulations adopted by the Federal Communications Commission (47 CFR § 64.1200), as amended from time-to-time (“TCPA”), you consent to receive, from Playbook365, telephone calls, including artificial voice calls, pre-recorded messages and/or calls (including text alerts via SMS text messages delivered via automated technology, to the telephone number(s) that you provided. Please note that you are not required to provide this consent in order to obtain access to the Services, and your consent simply allows Playbook365 to contact you via these means. If you no longer wish to receive telephone communications from Playbook 365, you may request to no longer be contacted by informing the representative from Playbook 365 who may contact you, or by notifying us at [email protected], or by using one of the methods sect forth in the “Contact Us” section below.
We do not use your personal identifiable information to make automated decisions. As discussed above, our web servers may automatically collect non-personally identifiable information, including the web page from which a visitor enters our Site and/or accesses on or through our App, as applicable, which pages/sections a visitor visits/accesses on our Site/App, and how much time a visitor spends on each page/section. We aggregate this information and use it to evaluate and improve our Site, App and Services and use the information for market research purposes, including for our third party sponsors/partners. We may also use information for research purposes, to develop new products and services, to analyze customer behavior and to help us understand how visitors use our Site, App and Services and to measure interest in the various pages, to gather statistical information, improve the content of our Site and App, to make our Site and App easier to use, or to provide information and statistics to our sponsors/partners. Additionally, we may use information that we collect about you or that you provide to us in any other way we may describe when you provide the information, as well as for any other purposes with your consent.
Following termination or deactivation of an account, we may retain information and content for backup, archival, audit or other business purposes, or otherwise in accordance with applicable laws. We may maintain anonymized, de-identified or aggregated data, including usage data, for analytics purposes. If you have any questions about data retention or deletion, please email us at: [email protected].
3. HOW WE PROTECT YOUR INFORMATION
We endeavor to safeguard and protect our users’ personal information. When users make personal information available to us, their personal information is protected both online and offline (to the extent that we maintain any personal information offline). Where our registration/application process prompts users to enter sensitive data (such as medical conditions, health insurance information and credit card information) and when we store and transmit such sensitive data, that personal information is encrypted with advanced TLS (Transport Layer Security).
Access to your personal information is strictly limited, and we take reasonable measures to ensure that your personal information is not accessible to the public. All of our users’ personal information is restricted in our offices, the offices of our third-party service providers and the offices of the company operating the events. Only employees or third-party agents who need user personal information to perform a specific job are granted access to user personal information. Our employees are dedicated to ensuring the security and privacy of all users’ personal information. Employees not adhering to our firm policies are subject to disciplinary action. The servers that we store user personal information on are kept in a secure physical environment. We also have security measures in place to protect the loss, misuse and alteration of personal information under our control.
Please be advised, however, that while we take every reasonable precaution available to protect your data, no storage facility, technology, software, security protocols or data transmission over the Internet or via wireless networks can be guaranteed to be 100% secure. Computer hackers that circumvent our security measures may gain access to certain portions of your personal information, and technological bugs, errors and glitches may cause inadvertent disclosures of your personal information; provided, however, that any attempt to breach the security of the network, our servers, databases or other hardware or software may constitute a crime punishable by law. For the reasons mentioned above, we cannot warrant that your personal information will be absolutely secure. Any transmission of data at or through the Site, App, other Services or otherwise via the Internet or wireless networks, is done at your own risk.
In compliance with applicable federal and state laws, we shall notify you and any applicable regulatory agencies in the event that we learn of an information security breach with respect to your personal information. You will be notified via e-mail in the event of such a breach. Please be advised that notice may be delayed in order to address the needs of law enforcement, determine the scope of network damage, and to engage in remedial measures.
4. HOW WE SHARE YOUR PERSONAL INFORMATION WITH THIRD PARTIES
Please see our Privacy Provisions for California Residents below for details regarding our sharing of personal information. We may share your information with third parties as follows:
We may also share aggregated, non-personally identifiable information publicly, including with users, partners or the press in order to, for example, demonstrate how our Services are used, evaluate industry trends, or to create our marketing materials. Any aggregated information shared this way will not contain any personal information.
5. HOW TO UPDATE, MODIFY OR REMOVE PERSONAL INFORMATION
Please see our Privacy Provisions for California Residents below for instructions on how California Residents can access and/or delete personal information that we have collected.
At your request, we will: (a) inform you of what personal information we have on file for you; (b) amend the personal information that we have on file for you; and/or (c) remove personal information that you have provided to us, or that we have otherwise collected. You may do so by e-mailing us at: [email protected]. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and, to the extent permitted by applicable law, we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others or would be extremely impractical (for instance, requests concerning information residing on backup tapes).
Please be advised that deleting your personal information may terminate your access to certain of the Services. If you wish to continue using the full complement of Services, you may not be able to delete all of the personal information that we have on file for you.
Please be further advised that, after you delete your personal information, residual copies may take a period of time before they are deleted from our active servers and may remain in our backup systems.
6. OPT OUT/UNSUBSCRIBE
Please see our Privacy Provisions for California Residents below for instructions on how California Residents can opt-out of the sale of their personal information to third parties.
To opt-out of receiving e-mail and other forms of communication from us, you can: (a) follow the instructions included in the applicable e-mail message or other communication; or (b) e-mail us at: [email protected].
Notwithstanding the foregoing, we may continue to contact you for the purpose of communicating information relating to your request for Services, as well as to respond to any inquiry or request made by you. To opt-out of receiving Services-related and/or inquiry response-related messages from Playbook365, you must cease requesting and/or utilizing the Services and/or cease submitting inquiries to Playbook365, as applicable.
7. PRIVACY FOR INDIVIDUALS UNDER SIXTEEN (16) YEARS OF AGE
Please see our Privacy Provisions for California Residents below for details regarding our use and sharing of the personal information of minors.
The Site, App and Services are not directed at, and should not be used by, individuals under sixteen (16) years of age, and we do not knowingly collect personal information from individuals under sixteen (16) years of age. If you are sixteen (16) years of age or older, but younger than eighteen (18) years of age, you can only submit information by and through the Site, App and/or Services with the permission of a parent or legal guardian, after that parent or legal guardian has reviewed this Privacy Policy in its entirety. If you are under sixteen (16) years of age, you are not permitted to provide any information by and through the Site, App and/or Services (including any information about yourself, such as your name, address, telephone number, e-mail address or any screen name or user name that you may use). Only parents or legal guardians may create an account for leagues for, and/or submit information about, sports registrants under sixteen (16) years of age. Playbook365 does not solicit or collect personal information from individuals under sixteen (16) years of age. If we learn we have collected or received personal information from an individual under sixteen (16) years of age, we will delete that information and any related account. By registering for the Site and/or Services, users represent and warrant that they are over sixteen (16) years of age.
8. LINKS TO THIRD PARTY SITES AND/OR INTEGRATION WITH THIRD PARTY PLATFORMS
Our Site, App and/or Services may interface with third party websites and services (for example, social media platforms like Facebook®, Twitter®, Google+® or other third party applications, sites or services), over which we have no control.
Privacy policies for these third party sites and services may be different from our Privacy Policy. You access these third party sites and services at your own risk. You should always read the privacy policy of a linked site or integrated service before disclosing any personal information on such site and/or through such service. Playbook365 is not responsible for information you submit to third parties or through third party platforms.
9. VISITING OUR SITE/ACCESSING OUR APP FROM OUTSIDE THE UNITED STATES
We store and process all personal information for Playbook365 within the US.
If you are visiting our Site and/or App from outside the United States, please be aware that your information will typically be transferred to, stored and processed in the United States where our servers are located, and our central database is operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country. Please be assured that we seek to take reasonable steps to ensure that your personal information is protected. By using our services, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this Privacy Policy.
Furthermore, with respect to any personal information originating outside the U.S., we will retain such information until we determine that you are no longer active within our system.
10. VISITING OUR SITE/ACCESSING THE APP FROM THE EUROPEAN ECONOMIC AREA (EEA)
Please note, Playbook365 is considered the “Data Controller” in connection with the personal information collected pursuant to this Privacy Policy for purposes of applicable data protection laws, including the European Union’s (“EU”) General Data Protection Regulation (“GDPR”).
The Legal Basis for Using European Personal Information
Rights for EEA Residents
In addition, if you are a resident of the EEA, you:
11. PRIVACY POLICY CHANGES
This Privacy Policy may change from time to time. To improve the services and opportunities it can offer you, Playbook365 may opt to expand its capabilities for obtaining information about users in the future. Playbook365 will update this Privacy Policy continually to ensure that you are aware of developments in this area. We will post those changes on the Site and in the App so that you will always know what information we collect online on or through the Site, App and/or Services, how we use that information, and what choices you have with respect to same. Your continued use of the Site and the Services after we make changes is deemed to be acceptance of those changes; provided, however, that if the manner in which we use personal information changes, Playbook365 will notify users by: (a) sending the modified policy to our users via e-mail; and/or (b) by any other reasonable means acceptable under applicable state and federal law. You will have a choice as to whether or not we use your information in this different manner and we will only use your information in this different manner where you opt-in to such use.
12. QUESTIONS OR FEEDBACK
If you have any questions or comments regarding our Privacy Policy and associated practices, please email us at [email protected] or send us U.S. mail to: Playbook 365, 4305 Katie Ridge Dr., Moore, OK 73160.
PRIVACY PROVISIONS FOR CALIFORNIA RESIDENTS
These Privacy Provisions for California Residents (“Provisions”) supplement, and do not limit in any way, the Privacy Policy set forth above. These Provisions apply solely to residents of the State of California (“CA Users”). We adopt these Provisions in compliance with the California Consumer Privacy Act of 2018 (“CCPA”). Any terms defined in the CCPA have the same meaning when used in these Provisions. CA Users with disabilities who wish to access these Provisions in an alternative format can contact us by emailing us at: [email protected]; calling us at: (405) 247-0713; or sending us U.S. mail to: Playbook 365, LLC., 4305 Katie Ridge Dr., Moore, OK 73160.
Categories of Information We Collect
We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular CA User or device (“personal information”). In particular, we have collected the following categories of personal information from CA Users within the last twelve (12) months:
CategoryExamplesCollectedA. Identifiers.A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, telephone number, or other similar identifiers.YESB. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).A name, signature, Social Security number, physical characteristics or description, postal address, telephone number, passport number, driver’s license or State identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.YESC. Protected classification characteristics under California or federal law.[1]Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).YESD. Commercial information.Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.YESE. Biometric information.Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.NOF. Internet or other similar network activity.Browsing history, search history, information on a user’s interaction with a website, application or advertisement.YESG. Geolocation data.Physical location or movements.NOH. Sensory data.Audio, electronic, visual, thermal, olfactory, or similar information.NOI. Professional or employment-related information.Current or past job history or performance evaluations.NOJ. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.NOK. Inferences drawn from other personal information.Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.NO
Category | Examples |
---|---|
A. Identifiers. | A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, telephone number, or other similar identifiers. |
B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). | A name, signature, Social Security number, physical characteristics or description, postal address, telephone number, passport number, driver’s license or State identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories. |
C. Protected classification characteristics under California or federal law.[1] | Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information). |
D. Commercial information. | Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. |
E. Biometric information. | Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data. |
F. Internet or other similar network activity. | Browsing history, search history, information on a user’s interaction with a website, application or advertisement. |
G. Geolocation data. | Physical location or movements. |
H. Sensory data. | Audio, electronic, visual, thermal, olfactory, or similar information. |
I. Professional or employment-related information. | Current or past job history or performance evaluations. |
J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)). | Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records. |
K. Inferences drawn from other personal information. | Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. |
Personal information does not include:
We obtain the categories of personal information listed above from the following categories of sources (with the specific categories of personal information indicated in parenthesis:
Use of Personal Information
We may use or disclose the personal information that we collect (including: (a) name; (b) mailing/billing address; (c) e-mail address; (d) telephone number; (e) date of birth; (f) organization name; (g) your role in the organization; (h) the number of players in your organization; (i) your organization website and zip) for one or more of the following business purposes (with the specific categories of personal information indicated in parenthesis:
We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated or incompatible purposes without providing you with notice.
Sharing Personal Information
Subject to your right to opt-out of such sharing/sale, we may share your personal information from Categories A, B, C, D and F (including: (a) name; (b) mailing/billing address; (c) e-mail address; (d) telephone number; (e) date of birth; (f) organization name; (g) your role in the organization; (h) the number of players in your organization; (i) your organization website and zip): (i) with/to third parties for marketing purposes; and (ii) for the other business purposes set forth above.
When we disclose personal information to a third party service provider or other entity, we enter into a contractual relationship that describes the purpose for which such third party may use the personal information and requires that third party to both keep the personal information confidential and not use it for any purpose other than the performance of its services under the applicable contract. Please note, we do not collect information from CA Users that we actually know are less than sixteen (16) years of age and we do not share or sell the personal information of CA Users that we actually know are less than sixteen (16) years of age. Without limiting the foregoing, we have not shared or sold the personal information of CA Users that we actually know are less than sixteen (16) years of age in the preceding twelve (12) months.
In the preceding twelve (12) months, we have disclosed the following categories of personal information for a business purpose:
Category A Identifiers.
Category B California Customer Records personal information categories.
Category C Protected classification characteristics under California or federal law.
Category D Commercial information.
Category F Internet or other similar network activity.
We disclose your personal information (including: (a) name; (b) mailing/billing address; (c) e-mail address; (d) telephone number; (e) date of birth; (f) organization name; (g) your role in the organization; (h) the number of players in your organization; (i) your organization website and zip) for a business purpose to the following categories of third parties (with the specific categories of personal information indicated in parenthesis:
In the preceding twelve (12) months, we have not sold personal information to third parties:
Your Rights and Choices
The CCPA provides CA Users (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.
Opt-Out from the Sale of Your Personal Information
You have the right to opt-out of our sale of your personal information to third parties. To exercise your right to opt-out of our sale of your personal information to third parties, please submit a verifiable CA User request to us by either:
We endeavor to act on all opt-out requests as soon as practicable, but in all cases within fifteen (15) days of the receipt of your request.
Access to Specific Information and Data Portability Rights
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past twelve (12) months. Once we receive and confirm your verifiable CA User request, we will disclose to you:
Deletion Request Rights
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable CA User request, we will delete (and direct our service providers to delete) your personal information from our (their) records, unless an exception applies; provided, however, that in some cases, strictly for regulatory compliance purposes and to better evidence/honor opt-out/unsubscribe requests (and for no other purposes), we may retain certain items of your personal information on a de-identified and aggregated basis in such a manner that the data no longer identifies you.
We may deny your deletion request if retaining the information is necessary for us or our service providers to:
Exercising Access, Data Portability and Deletion Rights
To exercise your access, data portability and/or deletion rights described above, please submit a verifiable CA User request to us by either:
Only you or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable CA User request related to your personal information.
You may only make a verifiable CA User request for access or data portability twice within a 12-month period. The verifiable CA User request must:
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm that the personal information relates to you. Making a verifiable CA User request does not require that you create an account with us. We will only use personal information provided in a verifiable CA User request to verify the requestor’s identity or authority to make the request.
Response Timing and Format
We endeavor to respond to all verifiable CA User requests within forty-five (45) days of the receipt thereof. If we require more time (up to ninety (90) days), we will inform you of the reason and extension period in writing. We will deliver our written response by mail or electronically, at your option. Any disclosures that we provide will only cover the twelve (12) month period preceding the receipt of your verifiable request. The response that we provide will also explain the reasons that we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable CA User request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
Changes to these Provisions
We reserve the right to amend these Provisions in our discretion and at any time. When we make changes to these Provisions, we will notify you by email or through a notice on the Site’s homepage.
Contact Information
If you have any questions or comments about these Provisions, our Privacy Policy, the ways in which we collect and use your personal information, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us by either:
Only information on medical condition and sex are collected in this category.
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